Privacy Policy
Privacy Policy

Last updated: December 18th, 2018

This Privacy Policy establishes the processing of personal data collected at the website http://www.grupornm.pt (hereinafter called "website").
The website user should carefully read this Privacy Policy whenever he intends to use the website, as this may change without previous notice (check the update date at the beginning of the text).

1. Definition 

1.1 “Personal data” includes the information, of any nature or support, including sound and image, concerning an identified or identifiable single person. A person is considered as identifiable when they may be identified, directly or indirectly, namely by reference to an identification number or to one, or more elements specific to its physical, physiological, psychic, economic, cultural or social identity.

2. Data processing officer and National Control Authority

2.1 The entity responsible for collecting and processing personal data of users, namely, the categories of the data collected, what is its processing and the purposes por its usage, is RNM - PRODUTOS QUÍMICOS, S.A., taxpayer no. 501 753 494, Vila Nova de Famalicão, telephone no. + 351 252 900 400, email: geral@grupornm.pt.

2.2 National control authority
The national control authority is the Portuguese Data Protection Authority (CNPD):
Rua de São Bento, nº 148, 3.º
1200-821 LISBOA

3. Types of personal data and purposes of processing

3.1 Access to the website and navigation: while accessing the website, a set of computer data is collected automatically, which are temporarily stored in files, being eliminated also automatically after a certain period. The collection of these data has goals which are merely technical, as the connection setting, the safety of the system, technical administration of the network and website optimization. The following, are data collected for this purpose: a) IP address of the soliciting processor; b) date and time of access; c) Name and URL of the transferred file; d) volume of data transmitted; e) Indication whether if the transfer was done successfully ; f) Identification data of the browser and OS; g) Website from which you accessed our website; h) Internet service provider.

3.2 Contact form: if you wish to contact RNM - PRODUTOS QUÍMICOS, S.A. Directly through our website, you can fill the available form which can be found at “Contacts”. You will be asked for some personal information such as name, e-mail address and location. The collection of these data is only intended to make it possible to respond to your request and provide you with the information you need.

3.3 The User guarantees that the personal data provided to RNM - PRODUCTOS QUÍMICOS, SA are true and will be responsible for communicating any changes thereof.

4. Provision of data to third parties 

4.1 Your personal data may be disclosed to third party service providers who assist RNM - PRODUCTOS QUÍMICOS, SA in its operations such as website hosting services, brand management and product promotions. As far as possible, RNM - PRODUCTOS QUÍMICOS, SA seeks to ensure that entities that have access to personal data are credible and offer high guarantees of protection, and data will never transmitted to them beyond what is necessary to provide the service contracted.

4.2 In addition, your personal data may be disclosed to third parties, to: satisfy requirements imposed by law or by competent governmental or judicial authorities; satisfy the requirements necessary to establish or sustain a legal process or the defence in a lawsuit; your personal data may also be reported to the police or legal authorities in accordance with applicable laws and regulations and upon a formal request from the authorities for the purpose of preventing fraud against us (anti-fraud services).

5. Retention period for your data
Your personal data will be kept for the period necessary to comply with legal obligations. In the absence of a specific legal requirement, the user's personal data will be stored for a period of 5 years.

6. Storage of your Personal Information
The personal data collected and processed by RNM - PRODUCTOS QUÍMICOS, SA are stored on servers with limited access, located in controlled facilities. 

7. Data Transfers Abroad
If the provision of certain services by RNM - PRODUCTOS QUÍMICOS, SA implies the transfer of the users' personal data outside Portugal, RNM - PRODUCTOS QUÍMICOS, SA will strictly comply with the applicable legal provisions, in particular with regard to determining the suitability of such country in the protection of personal data and the requirements applicable to such transfers.

8. Security measures
To prevent unauthorized disclosure or access and to ensure proper use of users' personal data, RNM - PRODUCTOS QUÍMICOS, SA uses appropriate and reasonable physical, technical and administrative procedures to safeguard the information it collects and protect personal data against its dissemination, loss, misuse, alteration, treatment or unauthorized access as well as against any other form of illicit treatment.
To do this, in addition to using the HTTP protocol over an additional layer of security that uses the SSL / TLS (HTTPS) protocol, its system encrypts the information to ensure that the is not subject to interception when transmitted through the network and has implemented authentication/access control systems (login and password) and use of firewalls.

9. Cookies 
This website uses cookies to improve its service. Some cookies are essential to ensure the features available, while others are designed to improve user experience and performance. You cannot continue to access our website after the cookies alert, if you do not agree with its use. For more information about the cookies used by this website and how to manage and modify them, please see our Cookies Policy.

10. Rights of Data Owners 
In accordance with current legislation, the user has the right to access and correct his / her personal data, as well as the right to request its deletion, oppose to its processing and obtain its limitation or portability to the extent applicable .

You can also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. In addition, you may, at any time, request to stop receiving our communications for marketing and advertising purposes.
These rights may be exercised by directly contacting RNM - PRODUTOS QUÍMICOS, SA, 
- by mail:  Rua da Fábrica, nº 123, 4765-080 Carreira, Vila Nova de Famalicão
- by email: geral@grupornm.pt.

11. Link to social media 
We allow you to connect to social media, but we are not responsible for their privacy and security policies. We recommend you check them out.
These are links to social media external to RNM - PRODUCTOS QUÍMICOS, SA subject to their own Privacy Policies. These networks may record information on users' Internet activities, including on our website.
We recommend analysing the conditions of use and the privacy policies of these social media, in order to know exactly how they use the personal data of users, as well as the procedure to eliminate or limit the treatment of these data.

12. Children 
RNM - PRODUCTOS QUÍMICOS, SA does not knowingly collect personal data from children under the age of eighteen. If you are under the age of eighteen, do not give us any personal information. If you believe that a minor has given personal data to RNM - PRODUTOS QUÍMICOS, SA, please contact us and we will make every effort to delete such personal data from our databases.

13. Applicable law  
In case of controversy or claim of any nature related to this website, the Portuguese law shall apply, regardless of any conflict of laws applicable. Without prejudice to the filing of a complaint with the national control authority identified in 2.2, the parties agree that all legal actions or proceedings arising from or related to this Privacy Policy shall be the responsibility of the Portuguese courts and agree to submit any litigation related to this matter to the jurisdiction of the Judicial Court of the Comarca of Vila Nova de Famalicão.

14. Updates to this Privacy Policy 
This Privacy Policy is subject to changes. The date of the last update to this document is indicated by the caption "Last update", in the heading of this document. Changes to this Privacy Policy will take effect at the time of its publication on the website.

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